Freeswitch Engineer

Job Descriptions

1. Strong ability to troubleshoot and resolve complex SIP-related issues in a carrier-grade network.
2. Administration of Linux environments (operation, deployment, and monitoring).
3. In conjunction with senior engineering, you will work to create, implement, troubleshoot, and automate newly created services within a VoIP environment.
4. Working with a team, you will work to maintain the current infrastructure and execute a plan to make voice resources highly available and scalable.
5. Troubleshoot issues that have been escalated from other departments.
6. Work to prevent the recurring problem and implement automated detection methods upon completion.
7. Participate in an on-call rotation and conduct maintenance during the after-hours maintenance window.

Requirements

1. Bachelor's degree or equivalent experience in Computer Science or a related field.
2. 2+ years of experience with SIP/RTP and other real-time communication protocols, such as WebRTC is a must.
3. Experience with open-source VoIP platforms, FreeSwitch, or Asterisk in a Linux environment is a must.
4. Experience with highly scalable SIP proxies (Kamailio and OpenSIPS) is a plus.
5. Scripting experience with Perl, Python, Erlang, JavaScript, or PHP.
6. Programming language experience with C/C++, or Go.
7. Knowledge of configuration management tools such as Ansible, Puppet, or Chef.
8. Relational Databases (MySQL, Postgres).
9. End user-oriented.
10. Advanced knowledge of operating systems and networks.
11. Analytical and problem-solving skills.
12. Aptitude for learning new technology.
13. Deadline driven.
14. Good Attitude.

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Center Manager

Job Descriptions

1. Direct supervise and responsible for selling various levels of services offices and virtual offices in EFFIST.
2. Meet and conduct presentation to any of new prospective clients.
3. Prepare and submit the sales proposal to new prospective clients. 
4. Supervise and organizing the renewal lease period of each client. 
5. Maintain relationship with its in house clients.

Requirements

1. 3–5-year Experience in Center / Services Offices Manager or as Business Development in Service Office / virtual offices.
2. Bachelor’s degree in Hotels and Hospitality Management or other related fields of study backgrounds .
3. Have proven track record in managing sales and marketing various levels of services office and virtual offices.
4. Shown ability to diagnose problems using critical thinking skills and drive appropriate solutions to solve.
5. A quick decision maker .
6. Highly organized and process-oriented; with demonstrated ability to deliver quality results.
7. Strong people management skills coupled with the capability to work independently
8. Capable of communicating with stakeholders of different backgrounds in both verbal and written forms.
9. Advanced proficiency in written/oral English and Bahasa Indonesia.

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Software Engineer

Job Descriptions

1. Maintain/Improve system quality by identifying issues and common patterns, and participate in developing standard operating procedure.
2. Liaising with colleagues to implement technical designs.
3. Enhancing applications by identifying opportunities for improvement, making recommendations and designing and implementing systems.
4. Investigating and using new technologies where relevant.
5. Providing written knowledge transfer material.

Requirements

1. Bachelor’s degree in Information Technology/Computer Science.
2. Experience 2 years as Software Engineer.
3. A passion for solving problems and providing workable solutions.
4. Knowledge of algorithms and data structures.
5. Strong analytical and reasoning skills with an ability to visualize processes and outcomes.
6. Proficiency in troubleshooting software issues.
7. Outstanding all-around communication skills and ability to work collaboratively.

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Java Developer

Job Descriptions

1. Contribute to all stages of the software development lifecycle.
2. Design, implement and maintain Java-based applications that can be high-volume and low-latency.
3. Analyze user requirements to define business objectives
4. Develop and test software.
5. Identify and resolve any technical issues arising.
6. Create detailed design documentation.
7. Write well-designed, testable code.
8. Conducting software analysis, programming, testing, and debugging.

Requirements

1. Candidate must possess at least a Bachelor’s Degree, in Computer Science/Information Technology, Software Engineering
2. At least 2 years of working experience in the related field is required for this position.
3. Ability to program in languages such as Java or Java Script.
4. Excellent knowledge of relational databases, and SQL.
5. Detail-oriented and excellent concentration ability.
6. Creative, Innovative, and Good Teamwork skills.

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Business Development Specialist

Job Descriptions

• Build relationships with prospective clients.
• Maintain consistent contact with existing clients.
• Manage sales pipeline.
• Analyze the market and establish competitive advantages.
• Track metrics to ensure targets are hit.

Requirements

• Bachelor's degree in Sales & Marketing or other related fields of the study background.
• Minimum 1 year experience in full sales cycle including deal closing and demonstrated sales success in Service Offices and Virtual Offices business.
• Strong negotiation skills.
• Strong communication and presentation skills.

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Account Manager

Job Descriptions

• Identify and qualify new potential customers, including cold calling and development of leads through referral channels to generate appointments and establish relationships
• Manage the pipeline of opportunities from current and prospective customers to ensure that sales goals can be met.
• Close sales to prospects and current customers to meet sales goals and contribute to company profitability.
• Manage ongoing account service and management, development of new sales opportunities and ongoing revenue streams and solicitation of referrals
• Conduct planning meetings with clients to discuss new technologies, plans for upgrades and enhancements. Solicit feedback to ensure highest possible level of service to our clients is being provided
• Complete all sales paperwork promptly, thoroughly and accurately to ensure company profitability and maximize our ability to deliver a high-quality solution and minimize potential problems or issues in service delivery or invoicing. This includes obtaining signed contracts, work orders and purchase orders
• Build a good working relationship with the client, ensure an understanding of the client’s needs and objectives and approach decisions as a partnership with the customer
• Take ownership of issues and show professionalism and control

Requirements

• Bachelor’s Degree
• Minimum 2 years of experience in IT Solution Company
• Having knowledge about product System Integrator (IT Infrastructure/IT Security/Data Center)
• Pre-existing relationships with potential customers is a definite plus
• Have data base/customer list coverage from the existing account
• Able to provide solution skills for future customer
• Demonstrate ability to work independently and meet established goals
• Personally motivated, aggressively goal-oriented focus
• Strong interpersonal, presentation and communication skills
• Creative problem solving skills

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Account Executive

Job Descriptions

• Identify and qualify new potential customers, including cold calling and development of leads through referral channels to generate appointments and establish relationships
• Manage the pipeline of opportunities from current and prospective customers to ensure that sales goals can be met
• Close sales to prospects and current customers to meet sales goals and contribute to company profitability
• Conduct planning meetings with clients to discuss new technologies, plans for upgrades and enhancements
• Complete all sales paperwork promptly, thoroughly and accurately to ensure company profitability and maximize our ability to deliver a high-quality solution and minimize potential problems or issues in service delivery or invoicing. This includes obtaining signed contracts, work orders and purchase orders
• Build a good working relationship with the client, ensure an understanding of the client’s needs and objectives and approach decisions as a partnership with the customer
• Take ownership of issues and show professionalism and control

Requirements

• Bachelor’s Degree
• Minimum 1 year of experience in IT Solutions Company
• Having knowledge about product Payment Gateway is a definite plus
• Able to provide solution skills for future customer
• Demonstrated ability to work independently and meet established goals
• Personally motivated, aggressively goal-oriented focus
• Strong interpersonal, presentation and communication skills
• Creative problem solving skills

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