An increasing number of businesses are incorporating technology into their business processes. To utilize technology in business processes, however, a dedicated IT team is required so that technology can be utilized for business purposes. On the other hand, enterprises need a dedicated IT team to concentrate more on developing their core business. Working with IT managed services providers enables businesses to focus on technology and their core business growth. So, what is IT managed service and what are its benefits? Let’s discuss it!

IT Managed Services Explained

IT managed services are third-party-managed information technology services for businesses. The managed services model is a way for enterprises to delegate general IT tasks to their experts to monitor and enhance service quality, allowing the business to focus on its core competencies. Managed service providers offer services such as monitoring, managing, and maintaining Email Systems, Internet, Intranet, Asset Management, Disaster Recovery, Network Management, Server Management, Database Management, Helpdesk, and Enterprise Security, and others.

Benefits of Using IT Managed Services for Enterprises

IT managed services are beneficial for both small and large companies. Here are some benefits of using IT-managed services:

1. Filling the skills gap

IT managed services are the best option for enterprises that lack the time, skills, or experience to manage IT internally. A team of experts in IT managed services will assist your company with its routine IT tasks, allowing you to focus on innovation.

2. Reducing labor costs

Developing an in-house IT operation incurs substantial unanticipated expenses, as there are numerous additional costs for training and staffing. IT personnel costs can be reduced by utilizing IT managed services, as the costs will be incurred at the beginning of the agreement with the provider. IT managed service providers typically charge a fixed monthly fee for their services. The enterprise will incur no additional expenses and will be more cost-effective.

3. Reliability

Companies need not be concerned with the constraints that frequently exist in IT. IT managed services will ensure the constant availability of IT services. The IT managed services team will prioritize health and security services, patch implementation, and company-specific upgrades.

That briefly explains IT managed services and their benefits for enterprises. One of MitraComm Ekasarana‘s business units, MitraComm Ekasarana Business Process (MBPS), offers IT-managed services. Since more than 12 years ago, MBPS has provided services to various businesses in a wide range of industrial sectors. In addition, Phintraco Group’s subsidiary MitraComm Ekasarana provides services.

Contact us at marketing@phintraco.com for a detailed explanation of IT Managed Services.

Reference:

https://www.techtarget.com/searchitchannel/definition/managed-IT-service

https://www.redhat.com/en/topics/cloud-computing/what-are-managed-it-services

https://www.gartner.com/en/information-technology/glossary/msp-management-service-provider

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